Job Details

Listed

Aug 27, 2026

Location

East England

Salary

£15,000 - £25,000

Closing Date

Sep 10, 2026

Mercury Theatre

Customer Experience Assistants

Job Summary We’re seeking enthusiastic Customer Experience Assistants to join #TeamMercury for our Autumn/Winter season. Job Description We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We're seeking enthusiastic Customer Experience Assistants to join #TeamMercury for our Autumn/Winter season. As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the caf bar and event delivery, while…

Job Summary

We’re seeking enthusiastic Customer Experience Assistants to join #TeamMercury for our Autumn/Winter season.

Job Description

We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We’re seeking enthusiastic Customer Experience Assistants to join #TeamMercury for our Autumn/Winter season.

As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the caf bar and event delivery, while helping spread the Christmas sparkle and cheer!

You are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.

If you have the ability to successfully handle the multiple demands of a busy theatre and caf bar, we want to hear from you!

To find out more, download the Candidate Pack.