Box Office Manager

Job Description This is a fantastic opportunity to apply your people management skills and passion for customer service to help us deliver first-class service to match our joyful and enriching creative experiences. Salary: £29,560 per annum Working hours: 40 per week, usually Monday to Friday, with flexibility to work some evenings and Saturdays Job Requirements A proven track record of excellent customer service - preferably within an arts or leisure environment Strong and proven line management skills, including the ability to motivate a team working shift…

Job Description

This is a fantastic opportunity to apply your people management skills and passion for customer service to help us deliver first-class service to match our joyful and enriching creative experiences.

Salary: £29,560 per annum Working hours: 40 per week, usually Monday to Friday, with flexibility to work some evenings and Saturdays

Job Requirements

A proven track record of excellent customer service – preferably within an arts or leisure environment Strong and proven line management skills, including the ability to motivate a team working shift patterns, preparing rotas and managing workloads Ability to drive ticket sales and maximise income Experience of using Spektrix or a similar ticketing system Strong planning, project management, time management and administration skills Strong written and verbal communication skills, including experience of collaborating with internal teams and external partners IT skills, including Microsoft Excel, Word and Outlook Ability to remain calm while working under pressure Ability to work as part of and lead a team Flexibility to work evenings and weekends A genuine interest and understanding of the overall work of Wiltshire Creative

Job Responsibilities

Please refer to the Recruitment Pack on our website for the full job description.