Help centre

Popular help topics

  1. I know my password – but I still can’t log in
  2. Can you give me some publicity for my event and put some information on your website?
  3. Are my credit card details safe with you?
  4. I've forgotten my password - help!
  5. I used to sign in to Arts Hub with a User Name, and now it doesn’t work
  6. Can you stop sending me marketing/promotional material?
  7. I’m not getting my email bulletins
  8. Can I change the name on my subscription?
  9. I log in, but the website doesn't seem to recognise me?
  10. I'm having trouble viewing Arts Hub - I'm using a Macintosh computer.
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Announcements and Industry Events Calender

  1. Can you give me some publicity for my event and put some information on your website?
  2. How can I add an Industry Event to the website?
  3. How can I edit my Industry Event on the website?
  4. How do I lodge a Classified?
  5. I’ve got a studio for lease – can I advertise on Arts Hub?

Arts Hub Member Card

  1. How much does it cost to get an Arts Hub Member Card?
  2. I have lost my Member Card and would like to get a replacement. What do I do?
  3. I have not received my Member Card, but I am a current subscriber. How do I get my card?
  4. What organisations offer discounts and services to Arts Hub Member Card holders?

Jobs

  1. How do I edit or remove my job ad from the ArtsHub website?
  2. How do I place a job ad?
  3. I placed a Positions Wanted ad and now my subscription has expired - can you remove it for me?
  4. What kind of job ads do you run and how much does it cost to place a job ad?

Jobs and News e-bulletins

  1. Can you stop sending me marketing/promotional material?
  2. I can’t keep up with the email bulletins - I’d prefer to search the website
  3. I’m having trouble accessing the news stories - the links are broken!
  4. I’m not getting my email bulletins
  5. I'm receiving many identical copies of The Jobs Bulletin or The Front Page. Help!
  6. Turn off my email bulletins - I’m going on holiday!

Other

  1. I was logged on to the Arts Hub website and now I am logged off. Why?
  2. I'm having trouble viewing Arts Hub - I'm using a Macintosh computer.

Sign-In Troubleshooting

  1. Can I change my email address?
  2. I know my password – but I still can’t log in
  3. I log in, but the website doesn't seem to recognise me?
  4. I used to sign in to Arts Hub with a User Name, and now it doesn’t work
  5. I've forgotten my password - help!

Subscriptions - Individual and Organisation

  1. Are my credit card details safe with you?
  2. Can I change the name on my subscription?
  3. Can I switch my subscription over so I can access one of your other sites?
  4. What is FuturePay?
  5. Why is there a ‘1’ at the end of my name on my email bulletins?